Sunset Beach Hotel

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4.1

( 10 reviews )

Hotel

Closed 04:00 PM - 11:00 AM See Hours

35 Shore Rd, Shelter Island Heights, NY 11965, United States

+1 6317-492-001

Sunset Beach Hotel is a renowned three-star hotel located in a breathtaking beachfront setting. With its prime location, the hotel offers guests unparalleled views of the sparkling ocean and stunning sunsets. Known for its impeccable service and comfortable accommodations, Sunset Beach Hotel strives to create a memorable and enjoyable experience for every guest. The hotel features a range of amenities, including spacious rooms, a swimming pool, a beachside restaurant, and a well-equipped fitness center. Whether it is for a relaxing getaway or a fun-filled vacation, Sunset Beach Hotel is the perfect destination. With its friendly staff and tranquil ambiance, guests are guaranteed a delightful stay at this coastal retreat.

Reviews

4.1/5

10 reviews

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1 stars

Victorinox gonzal

March 22, 2024

Despite not making reservations in July, I was seated very quickly. Next time ill make sure to make reservations so I can sit on the rooftop. The sunset was amazing that day and the view from the restaurant was perfect. Everything was so fresh, I can't stop thinking about the branzino it was so fresh and delicious. The portions are small for the hefty price they charge especially for the pasta I ordered, nonetheless, everything was really good.

于維倫

March 22, 2024

The beautiful location makes Shelter Island one of our favorite spots to get away from city life. That being said, I can’t recommend this overpriced, pretentious hotel. We had to ask every day to get someone to clean our room and then call …

Alex millan

March 22, 2024

The service here is absolutely horrific. Upon arrival our room wasn’t “ready for us” and we had to wait almost an hour in their loud bar area to check in. We decided to let that slip and try their restaurant for dinner. Worst mistake we’ve …

Lom yang

March 22, 2024

What am I missing?!? I never mind spending money on a quality meal, but what I was served and what I paid was crazy. Food was slightly better than average. The $48 Veal was over cooked, the $48 poussin (fancy name for Cornish hen which I knew) was super dry and really had no taste. The service was bizarre. You never saw your waiter, getting water was like getting hand sanitizer during the outbreak of COVID and none of the staff seemed to care. I’m a pretty stubby guy but I was an amateur compared to the staff. Obnoxious, and rude. Young hostess was just a miserable, nasty person. In short, I travel, I eat in great, good and the occasional bad spots, but what I was served and ate for the ridiculous price I was charged, just doesn’t make sense. Sorry to rain in anyone’s parade but skip this place. And I doubt this post will get any reply from management. They truly don’t care! Oh and the average price for a drink (liquor) of any kind is $25. I kid you not!

T mclean

March 22, 2024

Had lunch there today and the place is pretty cool; amazing water views, great food and drinks. Our servers deserve special recognition. Jonathan R is one of the kindest, most personable servers we’ve ever had. He is really quite special. Also, Ajax, Bojana and Benji deserve recognition too. All four are amazing and Sunset Beach 🏝️ is truly fortunate to have them on their side.

Keith c

March 22, 2024

Based on the name, you would expect the Sunset Beach Hotel to have stunning sunsets. And, you would be correct. The sun put on an impressive display for us during dinner. Based on the hype of the restaurant, you might also expect the food to rival the sunset in quality. You would be sadly mistaken. On the positive, we did enjoy the lamb. It had good flavor and texture. The waiter spent a while telling us that the chicken would be juicy. He explained many other chefs make dry chicken, but at Sunset they have a fancy special method to keep the chicken moist. Great sell by the waiter but sadly completely untethered from reality. The best attribute to describe the chicken would be “dry”. The Tuna Tartare was small and boring. Shelter Island restaurants are all expensive. But, be prepared. The chicken was $48. The lamb was $59.

Janis lloyd

March 22, 2024

I had to cancel a reservation because of a medical emergency, I called them. I was told everything was taken care off, then I was charged $200 for no-show. It's been months and I have called multiple times, every time they say it will get reimbursed and then nothing happens. It is such a low level of service.

Onélio junior

March 22, 2024

We heard about this restaurant so decided to try it. We put our order in and waited at least 45 minutes to an hour for hamburgers! We never saw the waiter after that! We had to get our own water, meanwhile there was a table next to us that had gotten their lunch and someone filling their water constantly!!! The service was TERRIBLE!!!! We would NEVER EVER recommend this place to anyone!!!!

Dane best

March 22, 2024

Bartender refused to serve me by saying: 'Sorry, we're closed', then proceeded to serve other customers. All because I left a smaller tip than they were used to. For me, as a customer, this is insulting. I am a foreigner, I don't know everything, but I am not used to this kind of service. I was going to sit for a couple of hours and make some more orders, maybe come back again, but after this kind of service - never again.

Kurt hoenig

March 22, 2024

Had a reservation @ 3.30pm but hostess said kitchen closes @ 3.30pm so technically impossível to order lunch with this reservation. Arriving at 3.40 we were denied a table in an ironic way. Hostess/staff were rude to us. Unfortunately not worth it anymore, sunset beach is not the friendly/nice place it was a few years back.